How to give Our shops Donate your pre-loved items Free collection service. Do you have some items you would like to donate but are unable to get them to one of our shops? Don't worry, our free collection service is here to help! Follow these simple steps: Call your nearest WAA shop. Arrange a date and time for collection. Watch your items being donated to a lifesaving service. Unfortunately, due to the restrictions put in place by Welsh Government today, we are unable to collect donated items in the Caerphilly County Borough area. We apologise for any inconvenience caused.