Volunteering
Save lives by giving the gift of time!
Volunteer with Wales Air Ambulance
Our volunteers are an integral part of the Wales Air Ambulance; they provide additional knowledge, skills and ongoing help that supports the Charity, whether that is attending community fundraising events, helping in our shops, or collecting charity donation boxes.
Key to our success, we are proud to have a passionate and committed team of volunteers who go above and beyond to support their local community. Quite simply, we could not operate our services and continue to save lives without the support of our wonderful volunteers.
Volunteering is completely flexible; you can commit to as much or as little time as you like. In return we’ll give you all the information you need to be successful in the role by providing training and support. You will be reimbursed for approved expenses and receive a travel allowance as well as discounts in our shops and cafe.
Apply to volunteer
Why Volunteer?
As well as supporting us to continue our lifesaving work, volunteering for Wales Air Ambulance enables you to support your community, and there are many benefits for yourself too:
- Helps raise awareness and the profile of Wales Air Ambulance.
- Excellent opportunity to make friends and socialise.
- Learn new skills and experience.
- It looks great on your CV.
- It can have a positive impact on your own well-being and confidence.
- Benefits your community and helps others in need.
- A fulfilling and rewarding experience.
- Gives a sense of purpose and belonging.
What roles can I do as a volunteer?
We’re confident that we’ll have a role to suit your needs, experience and goals. Whether you want to meet new people, give back to the charity you’re passionate about, or simply fill some spare time, we would love for you to join our volunteering community.
Below is a list of the current roles and opportunities we have available across the charity, but if you have a specific skill set or enthusiasm for something not listed here, please do get in touch.
Available Roles
Virtual talk presenter
Positions Available: 2
Location: Monmouthshire & Newport
If you’re looking for the chance to meet new people or work with your local community, becoming a fundraising volunteer could be perfect for you. The role is varied but includes giving short presentations about our charity work. The role is homebased.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Collection Tin Coordinator – Monmouthshire & Newport
Positions Available: 2
Location: Monmouthshire & Newport
If you’re looking for the chance to meet new people or work with your local community, becoming a fundraising volunteer could be perfect for you. The role is varied but includes helping to collect and replace collection tins throughout the community. The role is homebased.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Collection Tin Coordinator – Vale of Glamorgan, Merthyr Tydfil, Caerphilly, Blaenau Gwent
Positions Available: 4 for each county
Location: Vale of Glamorgan, Merthyr Tydfil, Caerphilly, Blaenau Gwent
If you’re looking for the chance to meet new people or work with your local community, becoming a fundraising volunteer could be perfect for you. The role is varied but includes helping to collect and replace collection tins throughout the community. The role is homebased.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Retail Assistant – Mumbles
Positions Available: 3
Retail Assistant – Bangor
Positions Available: 3
Why not support us by volunteering at our Bangor shop? Our team of volunteers come from all walks of life, from retired professionals to students who want to build up their CV. The role includes: Providing excellent customer service, operating the till, taking calls, and receiving donations.
The candidate will need to be a multi-tasker and confident in all aspects of retail work. You will also sort through items before processing them, while ensuring the shop is clean and tidy.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Collection Tin Coordinator – Carmarthenshire
If you’re looking for the chance to meet new people or work with your local community, becoming a fundraising volunteer could be perfect for you. The role is varied but includes helping to collect and replace collection tins throughout the community. The role is homebased.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Community and Fundraising volunteer – Ceredigion
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Community and Fundraising volunteer – Lampeter and Brecon
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Retail Assistant – Wrexham
Positions Available: 3
Retail Assistant – Tenby
Positions Available: 5
Why not support us by volunteering at our Tenby shop? Our team of volunteers come from all walks of life, from retired professionals to students who want to build up their CV. The role includes: Providing excellent customer service, operating the till, taking calls, and receiving donations. You will also sort through items before processing them, while ensuring the shop is clean and tidy.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Retail Assistant – Swansea
Positions Available: 5
Why not support us by volunteering at our Swansea shop? Our team of volunteers come from all walks of life, from retired professionals to students who want to build up their CV. The role includes: Providing excellent customer service, operating the till, taking calls, and receiving donations. You will also sort through items before processing them, while ensuring the shop is clean and tidy.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Retail Assistant – Mold
Retail Assistant – Abergavenny
Positions Available: 5
Why not support us by volunteering at our Abergavenny shop? Our team of volunteers come from all walks of life, from retired professionals to students who want to build up their CV. The role includes: Providing excellent customer service, operating the till, taking calls, and receiving donations. You will also sort through items before processing them, while ensuring the shop is clean and tidy.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Retail Assistant – Bridgend
Positions Available: 5
Why not support us by volunteering at our brand new Bridgend shop? Our team of volunteers come from all walks of life, from retired professionals to students who want to build up their CV. The role includes: Providing excellent customer service, operating the till, taking calls, and receiving donations. You will also sort through items before processing them, while ensuring the shop is clean and tidy.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Community and Fundraising volunteer – Carmarthenshire
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Community and Fundraising volunteer – Rhondda Cynon Taf
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Community and Fundraising volunteer – Bridgend
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Retail Assistant – Tywyn
Why not support us by volunteering at our Tywyn shop? Our team of volunteers come from all walks of life, from retired professionals to students who want to build up their CV. The role includes: Providing excellent customer service, operating the till, taking calls, and receiving donations. You will also sort through items before processing them, while ensuring the shop is clean and tidy.
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Retail Assistant – various roles – Cwmdu
Why not support us by volunteering at our Cwmdu warehouse? Our team of volunteers come from all walks of life, from retired professionals to students who want to build up their CV. The following roles are available –
If you think you could be the perfect ambassador for our charity either click on this link to fill in the application form or email Sandra Hembery at volunteering@walesairambulance.com.
Did you know?…..Our Trustees are volunteers too.
Trustees are unpaid volunteers who are legally responsible for the control, management and administration of the Wales Air Ambulance. They ensure the Charity is doing what it is set up to do, that it is operating within its charitable purposes and its beneficiaries are being fully supported
Volunteering FAQs
Here are some answers to some of the common questions that you may have about volunteering for Wales Air Ambulance.
If you can’t find the answer you are looking for please contact our volunteer coordinator on volunteering@walesairambulance.com or call 0300 0152 999.
Will volunteering affect my benefits?
For many people volunteering is a great way to learn new skills and experience or wish to add to your CV, especially if you are looking for employment. Volunteering will not affect your Jobseeker’s Allowance as long as you are looking for work.
Will I need a Disclosure and Barring Service Check?
Some volunteering roles may require a DBS check.
Will I be reimbursed for expenses?
Our volunteers are unpaid; however, we will reimburse our volunteers for travel and subsistence expenses as detailed in the volunteering policy.
Will I receive training?
You will be provided with an induction and training programme for your role and you will be invited to attend a Corporate Induction which may include a visit to one of our airbases.
How much time do I need to give?
That is completely your choice. Whether you wish to do one hour a week at an event, or twenty hours a week in one of our charity shops we are grateful for any help you can give. We will do our best to make it enjoyable and rewarding.
How old do I need to be to become a volunteer?
The age for each role is decided on a case by case basis. Contact our volunteering team to find out the age restrictions for certain roles.
Do I need experience?
Each role has a specific role outline which details the skills and experience needed. Whether you have experience or not we always aim to find a volunteer role that is right for you. As long as you’re enthusiastic, and have a willingness to support us we would love to have you on board.
Why should I volunteer for Wales Air Ambulance?
There are plenty of reasons why people choose to volunteer for us. The majority of our volunteers join us because they have been affected by our charity, and know of somebody who needed our help, so they want to give something back. Others want to meet new people, gain new skills and experience, and to support their local community. No matter what the reason is, we would love you to join our team!
I have a disability, can I still volunteer?
Yes, there is a role for everyone at WAA. We would like to hear from anyone interested in volunteering with us, including if you are living with a disability.
If I start a role but don't like it, can I change roles?
Certainly, if you want to try something different email our volunteer coordinator who can discuss other options with you – volunteering@walesairambulance.com.
Can I apply for multiple roles?
Absolutely. You can apply for multiple roles and partake in different types or volunteering, for example, volunteering in one of our shops and attending bucket collections.
What if I have a criminal conviction?
All applications will be considered. You must disclose if you have any unspent criminal convictions, however, this will not necessarily prevent you from volunteering for us.
Do I need references?
Yes, when you are completing your application, we will ask you to provide details of two referees. They must be at least 18 years old and not a relative of yours. Each referee should be willing to provide us with a reference and know that we may contact them.