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  1. FAQs

Accessibility

We are committed to making our website accessible. This website has been designed to be compliant with the following standards and ratings.

Watching video

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You will need to have Flash player installed so that you can watch video on our website. You can download this from the Adobe website.

We are continually working to improve the accessibility and usability of our content but if you are experiencing any difficulties downloading files or accessing a particular page please contact us.

Published: 20th August, 2018

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Help with PDF files

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PDF stands for Portable Document Format. It is a universal file format that displays the fonts, images, graphics and layout of a document, regardless of the application and platform used to create it. In order to view and print a PDF document, you will need to download the free PDF viewer from the Adobe website. Most computers come with the free Adobe Reader ® software as standard. Adobe Acrobat Reader.

Published: 20th August, 2018

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Browser updates

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We endeavor to make our website compatible with all browsers. However, if you are using an older browser (a level 3.0 browser for instance), you may see inconsistencies in the presentation of pages. It may help you to download a newer version of a browser to improve your general Internet experience.

The following are available to download for free: Google Chrome Mozilla Firefox Microsoft Internet Explorer Opera

Published: 20th August, 2018

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Having difficulty with your keyboard or mouse?

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You can fine-tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.

Published: 20th August, 2018

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Changing your computer screen settings:

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To change the size of the image shown on your screen on a PC running the Windows 95 and upwards operating system, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar. On an Apple Macintosh, you can use the Monitor & Sound Control Panel to change the resolution.

Published: 20th August, 2018

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Is the text too large or too small?

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You can change your text settings through your browser options: In Internet Explorer, go to View > Text size and select your desired text size setting (e.g. larger, smaller); Zoom > Use the Ctrl + or Ctrl - to increase or decrease zoom. Ctrl and 0 resets to default.

Published: 20th August, 2018

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Back to top

Latest

  • Wales Air Ambulance patient raises £6,000 by organising a charity rugby match

    Wales Air Ambulance patient raises £6,000 by organising a charity rugby match

    A charity rugby match that was organised by a Wales Air Ambulance past patient has raised £6,000.

  • 29 September 2023

  • All-Wales Charity shortlisted for prestigious air ambulance awards

    All-Wales Charity shortlisted for prestigious air ambulance awards

    The Wales Air Ambulance has been shortlisted as a finalist in two categories at this year’s Air Ambulance Awards of Excellence.

  • Ceredigion councillor takes on Cardiff Half Marathon to raise vital funds for the Charity that came to her brother’s rescue

    Ceredigion councillor takes on Cardiff Half Marathon to raise vital funds for the Charity that came to her brother’s rescue

    A Ceredigion County Councillor will be running the Cardiff Half Marathon to raise money for the Wales Air Ambulance – the charity that helped saved her brother’s life.

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Light The Way

Light The Way

Light a star for our lifesaving service. Read more

Donate Fundraise

Published: 12th November, 2020

Updated: 25th May, 2023

Author: Stefano Iachella

09 June 2023

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Published: 9th June, 2023

Author: Laura Francis

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Info

Ty Elusen, Ffordd Angel, Llanelli Gate, Dafen, Llanelli. SA14 8LQ

Registration Charity Number: 1083645. Copyright © 2022

Wales Air Ambulance Charity is the trading name of Welsh Air Ambulance Charitable Trust, registered charity, England and Wales (1083645), registered company limited by guarantee, England and Wales (04036600). Registered office: Tŷ Elusen, Ffordd Angel, Llanelli Gate, Dafen, Llanelli, SA14 8LQ.


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