Funeral Arrangements.
Funeral planning can start before the death has been registered and you can speak to a funeral director to begin making arrangements. Each funeral director will have their own company policies and procedures and will be more than happy to help you answer any questions you may have about their role and the services they offer.
Step-by-step guide to funeral arrangements in Wales
- Get the medical certificate & register the death
- Choose a funeral director (optional but helpful)
- Decide burial or cremation
- Plan the funeral service
- Check if there is a will or funeral plan
- Cost support (if needed)
Funerals can cost several thousands of pounds, but help is available. You may be eligible if you receive certain benefits (e.g., Universal Credit).
UK Government – Funeral Expenses Payment Get help with funeral costs (Funeral Expenses Payment): How it works – GOV.UK
If no one can arrange or afford a funeral, the local council can provide a basic service.
- Notify organisations (“Tell Us Once” service)
When you register the death, you may be offered Tell Us Once, which informs:
HMRC
DWP
Passport Office
Local council services
This does not include home utilities, insurances etc only government departments. See check list at the end of this booklet.
Don’t feel rushed—take time to compare options
Ask for itemised costs
Accept help from friends/family
Here is a link to the bereavement support payment which you may be eligible for. Bereavement Support Payment: How to claim – GOV.UK