This role involves being able to effectively support the smooth running of the collection and delivery service for our charity shops. This would be in the capacity of a van assistant; no driving is involved.

This role includes:

  • To efficiently collect and deliver donated stock as required, following WAA Policy and Procedures.
  • To ensure all customers and donors are treated in a polite and courteous manner at all times.
  • To efficiently move stock around shops as required, and to assist the shop staff by placing deliveries in earmarked areas.
  • To ensure vehicles are kept in a clean and tidy condition at all times.
  • To assist van driver in operating their phone in completing jobs on the WAA App, recording mileage, etc. 
  • Adhere to our health and safety policy and procedures, identify hazards and undertake appropriate risk assessments as required.
  • Assist in shops or at the depot, undertake any other tasks requested by the shop/warehouse manager.

What support will I receive?

  • You will receive an initial induction to Wales Air Ambulance Charity.
  • A member of staff will become your named contact who will support you and respond to any queries you have.
  • You will be given any equipment necessary to carry out your role.
  • You will be given the opportunity to visit one of our airbases.
  • You will be reimbursed for approved expenses and receive a mileage allowance for travel to and from events.
  • You will receive Manual Handling training.
  • A sense of pride knowing that you are helping to save somebody's life by donating your time.

Join us