You may have heard about a recent review of the air ambulance service in Wales.
Here you can find information and resources to keep you up to date with the work we will be doing over the next two years to improve our service and inevitably save more lives.
The review highlighted how we are unable to get to between 2 or 3 patients a day and that our service is not being delivered in the most effective way. It is vital to address the issue of unmet need.
You probably have so many questions about what is going to happen next. We hope this space will provide you with those answers, offer reassurance and give you the opportunity to find out more about the work we do.
In April 2024, NHS Wales approved a way forward for the air ambulance service in Wales, designed to improve our lifesaving care for all parts of our country. We completely understand the anxieties and anger expressed by some, and know how strongly you feel about the health care provision in your locality. We really want you to know, and believe, that we would never do anything to cause you or your loved ones harm. We appreciate that you may have some questions, and may wish to speak with a member of the team. We hope that you will give us the opportunity to talk to you or your organisation to alleviate some of your worries. If you would like to discuss the Service Improvement with a member of our team, please complete the below form. Please note it may take some time before we can get back to you due to the resources available to us, we also will not tolerate any abuse towards our staff.