Raffle Terms and Conditions


1.         These terms and conditions are the rules of the Wales Air Ambulance Sumer Raffle. By entering the raffle you agree to be bound by these terms and conditions. Any raffle entry and participation instructions form part of these terms and conditions. Any entries not complying with these terms and conditions will not be valid.

2.         By playing the Wales Air Ambulance Charitable Trust raffle, participants help contribute to funding the charity’s work, enabling it to deliver lifesaving, advanced medical care to people across Wales.

3.         Wales Air Ambulance Charitable Trust is licensed and regulated by the Gambling Commission in Great Britain under account number 4829.

4.         We conduct our licensed activities in a fair and socially responsible way, and endorse responsible gambling. We will review the terms and conditions bi-annually as well as updating them as required by law from time to time. Any changes will be posted on our website before they come into effect.

5.         The responsible persons are James Stephens and Phae Jones who may be contacted at the address on this page. The responsible persons are not eligible to play the charity raffle.

6.         Each chance in the raffle cost £1, with a maximum of 100 entries supporter per Raffle.

7.         Only those tickets for which payment has been received are eligible for entry into the draw. All those eligible will have an equal chance to win a prize. The identity of the person entering the raffle must be clear on all raffle tickets and/or response slips. Any ticket entries received which cannot be identified to an individual will not be entered into the draw and will be treated as a donation.

8.         Any monies for tickets that are over the maximum limit; over the entry total; or returned after 17/06/2024 will not be entered but will be processed instead as a donation.

9.         To enter the draw, you must be aged 18 years of age or over. Wales Air Ambulance Charitable Trust  will not knowingly sell raffle chances to any individual under the age of 18 years. The Charity will, where appropriate, carry out checks to verify this requirement, if necessary, including seeking confirmation from relevant agencies that can provide such information.

10.       Should a prize winner be found to be under the age of 18 we will refund their money and withhold the prize, additionally the charity reserves the right to reclaim any prizes issued in error. Prizes are not transferable.

11.       Winners are selected at random via their unique ticket number. Ticket numbers can be found on both raffle stubs and the main part of the ticket, and if ordered through the charity’s website – by enquiring at: [email protected] and quoting your unique confirmation number provided at point of purchase.

12.       Results will be drawn on 28/06/2024 and we will attempt to contact winners by phone, where a number has been provided, on the same day. Where a phone number is not provided, we will then attempt to contact by email, then post within 14 days of the draw date. We reserve the right to withdraw winners who we have been unable to contact and select another winner.

13.       Full list of winners will be available on the walesairambulance.com website from 28/06/2024.

14.       The total prize fund will be 5% of total proceeds up to a maximum of £3,800 per draw.  

15.       Raffle responses are processed by Sterling Management Centre Limited, an External Lottery Manager that is licensed and regulated in Great Britain by the Gambling Commission under account number 3137.

16.       Entry is open to all residents of the UK (for the avoidance of doubt this is England, Scotland, Wales, Northern Ireland, but excludes the Channel Islands, Isle of Man and BFPO addresses), (including the charity‘s volunteers), but excludes: the charity trustees or directors, charity employees or third parties directly involved in the administration or management of the raffle, or with the ability to influence the raffle results, including members of the same household.

17.       The draw takes place at Sterling Management Centre Limited’s offices at Furness Gate, Furness Business Park, Barrow-in-Furness, Cumbria LA14 2PE. The winning tickets will be drawn using a random number generator that has been certified by a Gambling Commission approved test house. The results of the draw are final. 

18.       Winners have to acknowledge their prize in order to claim. Winners will receive their prize by cheque in the post or bank transfer no later than twenty working days after the draw has taken place, addressed to the details of the player held by charity on the day of the draw.

19.       It is the responsibility of the supporter to ensure that their contact details on record are correct and up to date.

20.       Any uncashed or unclaimed prizes will be deemed as a donation to the charity after the period of six months.

21.       The charity reserves the right to postpone any raffle draw for a period of no longer than fourteen days; in the event of an emergency. Details of any postponement will appear on the charity website walesairambulance.com

22.       Wales Air Ambulance Charitable Trust reserves the right to modify, cancel, terminate or suspend the raffle in whole or in part in our sole discretion.

23.       Subject to clause 22, Wales Air Ambulance Charitable Trust and Sterling Management Centre Limited shall not be liable for:

Ø  Raffle entries or communications which are lost, stolen or delayed in the post, damaged or illegible, from which the prize winner or entrant cannot be identified or which have insufficient postage (proof of posting is not proof of receipt);

Ø  Our failure or inability to contact you and/or award any prize due to any errors, omissions or inaccuracies in the contact or bank details you have provided or your failure to update these if they change;

Ø  loss or damage incurred by you in connection with your participation in the raffle or your use of any prize;

Ø  any interruptions or errors on or to the website;

Ø  technical hardware or software errors or failures or lost, faulty or unavailable network connections; or

Ø  any failure or delay beyond our reasonable control.

24.       If we are notified that a participant in the raffle is deceased, the charity will use all reasonable efforts to contact the personal representatives or executors of the entrant to establish their wishes in relation to any unclaimed prizes. If the charity is not able to contact the personal representatives or executors of the entrant, it will hold the funds for six months from the date we became aware the entrant was deceased. After this time, the funds will be deemed a donation to the charity.

25.       The personal representatives or executors may contact the charity to claim the funds at any time during the six month period and, as long as they can provide any information the charity reasonably requires, the charity will then transfer the funds. No interest will be payable in respect of monies transferred.

26.       The charity will comply with the Data Protection Act 2018 (GDPR) and The Privacy and Electronic Communications Regulations (PECR) requirements along with our data protection policy and procedures to protect your personal data.

27.       The exact likelihood of winning a prize in the raffle is dependent on the eventual number of participants and will therefore change each draw. We estimate the chance of a single ticket winning any prize in the Raffle is roughly 1:16,667.

28.       All profits from the raffle are used to fund the charity’s work.

29.       The charity reserves the right to make changes to these rules and will publish any changes 28 days in advance on the charity website, as required by law.

30.       Winners will be invited to take part in publicity to promote the raffle, however this is not a precondition of entering the draw and the winner reserves the right to anonymity.

Problem Gambling

Whilst we’d love as many people as possible to support us by playing the Wales Air Ambulance Summer Raffle, helping members of the public gamble in a responsible way is even more important. Please make sure you bear the following in mind:

  1. Gambling should be entertaining and not seen as a way of making money
  2. Avoid chasing losses
  3. Only gamble what you can afford to lose
  4. Keep track of the time and amount you spend gambling
  5. If you need to talk to someone about problem gambling then contact GamCare. GamCare is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling. GamCare can be contacted confidentially on their helpline on 0808 8020 133. You can also visit the GamCare website for more information and advice. gamcare.org.uk
  6. Please contact [email protected] to let us know if you wish to be excluded from receiving any marketing regarding gambling products from the charity.


Responsible Person/s and Promoter: James Stephens and Phae Jones


Registered Address: Wales Air Ambulance Ty Elusen, Ffordd Angel, Llanelli Gate, Dafen SA14 8LQ


Charity Registration Number: 1083645

For more information on how we process your personal data, and your data rights, please click here