Questions or Queries If you have any other questions or queries about our lottery campaigns, please do not hesitate to contact us by: Telephone: 0300 0152 999 (Monday to Friday, between 9am and 5pm) Email: [email protected] Post: Wales Air Ambulance, Ty Elusen, Ffordd Angel, Llanelli Gate, Dafen, Llanelli. SA14 8LQ Please remember to include your name and address. Please also include a contact telephone number so that we can call you if we need any more information to answer your question. We realise that sometimes we might get it wrong and we truly value all feedback about our work. Your feedback gives us an opportunity to learn and improve and it is important that you tell us so we can deal with any situation as quickly as possible. If you do have a complaint about our fundraising activities, please visit our complaints page.