Privacy statement

Wales Air Ambulance is committed to protecting your privacy and complying with the Data Protection Act 2018 (‘DPA’) and the UK General Data Protection Regulation (‘GDPR’). We will only use your personal data in accordance with data protection law applicable to England and Wales.  The terms of this privacy notice may change, so please check it from time to time. If we make any significant changes in the way we treat your personal data, we will make this clear on the Wales Air Ambulance website or by contacting you directly.


This privacy notice explains how and why we collect your personal data and how it is used. It also sets out information about what rights you have in relation to your personal data. We have a legal duty to protect any personal data we hold about you. We use appropriate technologies to safeguard your personal data, maintain strict security standards and we regularly audit how we collect, store and use personal data.


We respect your privacy and the trust you have shown by sharing your personal data with us. We will never sell your personal data on to third parties.


Please note that Wales Air Ambulance is not a ‘public authority’ as defined under the Freedom of Information Act (‘FOIA’) and therefore we will not respond to requests for information made under FOIA.