1.         These terms and conditions are the rules of the Castles in the Sky Raffle promoted by Wales Air Ambulance Charity. By entering the raffle you agree to be bound by these terms and conditions. Any raffle entry and participation instructions form part of these terms and conditions. Any entries not complying with these terms and conditions will not be valid.

2.         By playing the Castles in the Sky Raffle raffle, participants help contribute to funding the Wales Air Ambulance’s work, enabling it to deliver lifesaving, advanced medical care to people across Wales.

3.         Wales Air Ambulance Charitable Trust is licensed and regulated by the Gambling Commission in Great Britain under account number 4829.

4.         We conduct our licensed activities in a fair and socially responsible way, and endorse responsible gambling. We will review the terms and conditions bi-annually as well as updating them as required by law from time to time. Any changes will be posted on our website before they come into effect.

5.         The responsible persons are James Stephens and Phae Jones who may be contacted at the address on this page. The responsible persons are not eligible to play the charity raffle.

6.         Each chance in the raffle cost £5, with a maximum of 20 entries supporter.

7.         Only those tickets for which payment has been received are eligible for entry into the draw. All those eligible will have an equal chance to win a prize.

8.         To enter the draw, you must be aged 18 years of age or over. Wales Air Ambulance Charitable Trust  will not knowingly sell raffle chances to any individual under the age of 18 years. The Charity will, where appropriate, carry out checks to verify this requirement, if necessary, including seeking confirmation from relevant agencies that can provide such information.

9.       Should a prize winner be found to be under the age of 18 we will refund their money and withhold the prize, additionally the charity reserves the right to reclaim the prize if issued in error. Prizes are not transferable with no cash alternative.

10.       Winners are selected at random via a random number generator.

11.       Results will be drawn on 30/09/2024 and we will attempt to contact winners by phone, where a number has been provided, on the same day. Where an incorrect phone number is provided, we will then attempt to contact by email, then post within 14 days of the draw date. We reserve the right to withdraw winners who we have been unable to contact and select another winner.

12.      The winners name will be posted on the walesairambulance.com website from 02/10/2024.

13.       The prize will a Dr Who inspired castle sculpture painted by artist Nathan Wyburn. This will be the miniature castle which stands around 3ft tall not the larger castle design.

14.       Entry is open to all residents of the UK (excluding Northern Ireland), it is open to including the charity‘s volunteers, but excludes: the charity trustees or directors, charity employees or third parties directly involved in the administration or management of the raffle, or with the ability to influence the raffle results, including members of the same household.

15.       The draw takes place at Wales Air Ambulance, Ty Elusen, Llanelli Gate, Dafen, SA14 8LQ. The winning ticket will be drawn using a random number generator. The results of the draw are final. 

16.       Winners have to acknowledge their prize in order to claim. Winners will receive their prize by courier delivery at the cost of the charity to a mainland UK address, overseas postage can be arranged at the expense of the winner. The prize will be sent via tracked delivery service no later than twenty working days after the draw has taken place, addressed to the details of the winner given at point of ticket purchase.

17.       It is the responsibility of the supporter to ensure that their contact details on record are correct and up to date.

18.       The charity reserves the right to postpone the raffle draw for a period of no longer than fourteen days; in the event of an emergency. Details of any postponement will appear on the charity website walesairambulance.com

19.       Wales Air Ambulance Charitable Trust reserves the right to modify, cancel, terminate or suspend the raffle in whole or in part in our sole discretion.

20.       Subject to clause 19, Wales Air Ambulance Charitable Trust shall not be liable for:

Ø  Our failure or inability to contact you and/or award the prize due to any errors, omissions or inaccuracies in the contact details you have provided or your failure to update these if they change;

Ø  loss or damage incurred by you in connection with your participation in the raffle or your use of any prize;

Ø  any interruptions or errors on or to the website;

Ø  technical hardware or software errors or failures or lost, faulty or unavailable network connections; or

Ø  any failure or delay beyond our reasonable control.

21.       If we are notified that a participant in the raffle is deceased, the charity will use all reasonable efforts to contact the personal representatives or executors of the entrant to establish their wishes in relation to the unclaimed prize. If the charity is not able to contact the personal representatives or executors of the entrant, a new raffle number will be drawn.

22.       The charity will comply with the Data Protection Act 2018 (GDPR) and The Privacy and Electronic Communications Regulations (PECR) requirements along with our data protection policy and procedures to protect your personal data.

23.       The exact likelihood of winning a prize in the raffle is dependent on the eventual number of participants and will therefore change each draw.

24.       All profits from the raffle are used to fund the charity’s work.

25.       The charity reserves the right to make changes to these rules and will publish any changes 28 days in advance on the charity website, as required by law.

26.       Winners will be invited to take part in publicity, however this is not a precondition of entering the draw and the winner reserves the right to anonymity.

Problem Gambling

Whilst we’d love as many people as possible to support us by playing the Wales Air Ambulance Raffle, helping members of the public gamble in a responsible way is even more important. Please make sure you bear the following in mind:

1.   Gambling should be entertaining and not seen as a way of making money

2.   Avoid chasing losses

3.   Only gamble what you can afford to lose

4.   Keep track of the time and amount you spend gambling

  1. If you need to talk to someone about problem gambling then contact GamCare. GamCare is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling. GamCare can be contacted confidentially on their helpline on 0808 8020 133. You can also visit the GamCare website for more information and advice. gamcare.org.uk
  2. Please contact [email protected] to let us know if you wish to be excluded from receiving any marketing regarding gambling products from the charity.


Responsible Person/s and Promoter: James Stephens and Phae Jones


Registered Address: Wales Air Ambulance Ty Elusen, Ffordd Angel, Llanelli Gate, Dafen SA14 8LQ


Charity Registration Number: 1083645

For more information on how we process your personal data, and your data rights, please click here