Patient SupportBeing involved in a medical emergency or series accident can change your life drastically. It can be difficult for both a patient and their family. If you have received treatment from our crew, the support doesn't end once you reach hospital. Whether you have unanswered questions, or need someone to talk to, we are here to help you throughout your recovery. Home Patient Support PS PLO FAQs Organisations that can help Relative Support Support for family and friends Bereavement support Organisations that can help Being involved Patient Survey Ways you can help us Contact us Speak with a Patient Liaison Officer Share your Story PLO Recovery from a critical illness or injury can be long and challenging as people move between different departments, hospitals, and rehabilitation centres before finally returning home. Our Patient Liaison Nurse is here to support patients and relatives on that journey, providing consistency and support throughout, including after discharge home. This support may include: Follow-up visits at varying intervals during recovery and will differ from patient-to-patient depending on their need. It could be shortly after admission or after they have been discharged home, depending on how long their recovery is. Answering questions about the treatment you were given before hospital and filling in gaps as this may help you to understand what happened. Psychological support to both patient and relatives. Signposting you to other organisations who may be able to offer help and support. Organising for you to meet the crew who attended you. Bereavement support for those who have lost a loved one. Jo Yeoman joined our service back in 2019.