• Lottery entries or communications which are lost, stolen or delayed in the post, damaged or illegible, from which the prize winner or entrant cannot be identified or which have insufficient postage (proof of posting is not proof of receipt);
  • any late bank payments;
  • the Licensee’s failure or inability to contact you and/or award any prize due to any errors, omissions or inaccuracies in the contact or bank details you have provided or your failure to update these if they change;
  • loss or damage incurred by you in connection with your participation in the Lottery or your use of any prize;
  • any interruptions or errors on or to the Website;
  • technical hardware or software errors or failures or lost, faulty or unavailable network connections; or
  • any failure or delay beyond the Licensee’s reasonable control.