What we do News All News Wales Air Ambulance to Reopen Second Swansea Store Tuesday 11 August 2020 The Wales Air Ambulance has announced the reopening of its Swansea Central charity shop. The store in College Street, which was forced to close its doors in March due to the Coronavirus pandemic, will open on Wednesday, August 12th between 11am and 4pm. To keep the public safe in the shop, the Charity has altered the opening hours. This allows staff to deep-clean before and after they open each day. The store will be open Monday to Friday between 11am and 4pm. Last month, the lifesaving helicopter charity reopened the doors to its Cwmdu store in Swansea, which has been a huge success. The store will monitor the number of people in the shop at any one time and will open with strict guidelines. Customers will be asked to follow social distancing at all times and follow a one-way system. The Charity is also asking customers not to touch anything unless they plan on purchasing that item. When being served at the till, customers will be asked to stand in the marked box whilst being served and to use contactless or card payment where possible. There are also hand sanitising stations available for people to maintain their hand hygiene. The Charity’s Head of Retail, Andrew Lawton, said: “We are delighted to be able to reopen our second Swansea charity shop. During the pandemic, the Wales Air Ambulance has seen a significant decrease in funds following the closure of charity shops and cancelled events. “Our Cwmdu shop is doing extremely well and we hope the Swansea Central store will be just as successful. We hope to gradually open our remaining shops across Wales in the coming weeks and months. “The safety of our staff and customers is of paramount importance to us and we want to reassure our supporters that we’ve been working hard behind the scenes to ensure the store is safe. To be able to allow the shop to continue to stay open we are asking customers to please stick to the strict guidelines. This is to ensure their safety, as well as the safety of our staff and volunteers. “We’d like to thank our customers who have donated items or visited the Cwmdu store for their patience, understanding and support whilst sticking to the government guidelines. We hope this will continue with our customers in Swansea Central. Without you, our lifesaving service would not exist.” The Charity has also made some changes regarding the donated items they receive and their delivery service. These are as follows: Donated Items – Unfortunately, the Swansea Central shop can only take a limited number of donated items at this time. This is due to limited space in the shop and the need to isolate donated goods for a while to avoid potential cross-contamination. Deliveries – Unfortunately, the Charity is only able to undertake a limited delivery service at this time. Any deliveries will be to the curbside only, and not into homes. Personal collection from the shop is the preferred option, where possible.